Company
Company Name
SMS Inc.
Address
2-2-21 Hibari-gaoka-kita, Nishitokyo, Tokyo 202-0002, Japan
Founded
May 2004
CEO
Keisuke Oikawa
Phone
+81 70-8482-6925
info@ninjatokyo-us.com
Business Hours
10:00 AM – 6:00 PM (JST)
Registration
7030001048715
Legal Notice
Act on Specified Commercial Transactions (Japan)
| Shop Name | NINJA TOKYO |
|---|---|
| Business Operator | SMS Inc. |
| Representative | Keisuke Oikawa |
| Location | 2-2-21 Hibari-ga-oka Kita, Nishitokyo-shi, Tokyo 202-0002, Japan |
| Phone | +81-70-8482-6925 |
| info@ninjatokyo-us.com | |
| Product Price | Please refer to each product page. |
| Other Fees | Consumption tax (included in price) Shipping: 650 JPY flat rate per order Bank transfer fees: paid by customer |
| Payment Methods | Credit Card (VISA, Mastercard, JCB, AMEX, Diners) PayPal Bank Transfer (Advance payment) |
| Payment Timing | Payment is confirmed at the time of order. For bank transfers, please make payment within 7 days of ordering. |
| Shipping Timing | Usually shipped within 3 business days after order/payment confirmation. |
| Shipping Method | Delivered by Yamato Transport or Sagawa Express (carrier cannot be selected). |
| Returns / Defects | If you receive a defective or damaged item, please contact us within 7 days. We will replace or refund it free of charge. |
| Customer Returns | We do not accept returns or cancellations due to customer convenience. |
| Return Deadline | Only for defective products, within 7 days of arrival. |
| Refund Policy | Refunds will be made to the designated account within 7 business days after return confirmation. Transfer fees will be borne by us. |