policies

Privacy Policy

At NINJA TOKYO, we are committed to protecting the privacy and personal data of every customer who engages with our brand. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or make a purchase.

We may collect personal information such as your name, email address, shipping address, and payment details in order to process your orders and enhance your shopping experience.

This data is stored securely and never shared with third parties, except where necessary to fulfill your order or comply with legal obligations.

Our website uses cookies and analytics tools to improve functionality and performance. By using our site, you consent to our use of cookies in accordance with this policy.

You have the right to access, correct, or request deletion of your personal data at any time. For any privacy-related inquiries, please contact our customer support team.

Terms of Service

Welcome to NINJA TOKYO. By accessing or using our website, you agree to be bound by the following Terms of Service. These terms govern your use of our site and services, including all purchases made through our online store.

All content, imagery, and product designs on this site are the intellectual property of NINJA TOKYO and may not be copied, reproduced, or distributed without our express written permission.

Prices and product availability are subject to change without notice. We reserve the right to cancel or refuse any order at our discretion.

By placing an order, you represent that all information provided is accurate and that you are legally authorized to use the chosen payment method.

We are not liable for delays or failures caused by circumstances beyond our control, including but not limited to shipping disruptions, natural disasters, or system outages.

For more details or questions regarding these terms, please contact our customer support team.

Accessibility

At NINJA TOKYO, we are committed to ensuring that our digital experience is inclusive and accessible to all. We believe that luxury should be for everyone—regardless of ability.

We are actively working to enhance the usability of our website in alignment with internationally recognized standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Our goal is to provide an experience that is perceptible, operable, understandable, and robust for users of all backgrounds and abilities. This includes supporting screen readers, keyboard navigation, and other assistive technologies.

If you encounter any difficulty accessing content or functionality on our site, please reach out to our team. We value your feedback and will make every reasonable effort to accommodate your needs.

Cookie Policy

NINJA TOKYO uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and support site functionality. By continuing to use our website, you consent to the placement of cookies in accordance with this policy.

Cookies are small data files stored on your device that help us recognize your preferences, optimize performance, and deliver a more personalized experience. Some cookies are essential for site operation, while others help us understand how our website is being used.

You may adjust your cookie preferences at any time by modifying your browser settings. However, disabling certain cookies may affect the functionality or usability of our site.

We respect your right to privacy and are committed to handling all data in accordance with applicable privacy laws and industry best practices.

For more information, or to request changes to your cookie preferences, please contact our support team.

Sustainability

At NINJA TOKYO, sustainability is not a trend—it is a responsibility. Rooted in a philosophy of longevity and respect for craftsmanship, we are committed to minimizing our environmental impact while upholding the integrity of our designs.

We prioritize responsibly sourced materials, ethical manufacturing, and timeless construction meant to endure beyond seasons. Wherever possible, we collaborate with local artisans and production partners who share our vision of transparency and care.

Packaging is intentionally minimal and recyclable. We continue to evaluate and improve our processes to reduce waste, conserve energy, and operate with mindfulness.

True luxury, in our eyes, is not only how a garment looks—but how it is made and the legacy it leaves behind.